Delete your account
In the app
- Open Meditual and go to Settings.
- Tap Delete account and confirm.
This is not possible while you have an open order or visit. Finish or cancel it first.
Without the app
Email support@swiftoutlet.com from the contact address you registered, or tell us the mobile number of the account. We delete it within 30 days.
What is deleted
- Your sign-in, profile, family profiles and cloud copy of your history.
- Backed-up photos and your push notification tokens.
What is kept
- Orders, visits and prescriptions already given to a pharmacy or doctor, as part of the care and billing record.
- Data stored only on your phone is removed when you uninstall the app.